Privacy Policy

At Katherine (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“website”). By using the wesbite, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our Site.

Information We Collect:
We collect various types of information when you visit or interact with the Site, including:

a. Personal Information: Information that you voluntarily provide to us, such as your name, email address, phone number, billing address, and payment details when you make a purchase or sign up for our newsletter.

b. Non-Personal Information: Information that does not personally identify you, including browser type, IP address, pages visited, and the date/time of your visit.

c. Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing behavior on the website. This helps us provide a better user experience, understand Site usage, and personalize content. You can manage your cookie settings through your browser.

How We Use Your Information:
We use the information we collect for various purposes, including:

a. Order Processing: To process transactions, manage payments, and deliver products you purchase.

b. Communication: To send you order confirmations, updates, promotional emails, and newsletters (if you have opted in). You can unsubscribe from marketing communications at any time by following the instructions provided in our emails.

c. Personalization: To personalize your experience on the Site, including displaying relevant content, product recommendations, and special offers.

d. Site Improvement: To improve our Site and services, including analyzing user behavior and feedback.

e. Security: To protect against fraud, unauthorized transactions, and other illegal activities. We may use information to verify your identity and prevent fraudulent activities.

Sharing Your Information:
We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information in the following instances:

a. Service Providers: We may share your information with third-party vendors who assist with payment processing, order fulfillment, marketing, and Site maintenance. These service providers are required to keep your information confidential and only use it for the services they provide.

b. Legal Compliance: We may disclose your information if required to do so by law or in response to legal processes, such as a court order or subpoena.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the business assets.

Security of Your Information:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. Despite our efforts, no method of data transmission or storage is completely secure. We cannot guarantee the absolute security of your information.

Your Rights and Choices:
a. Access and Update: You have the right to access and update your personal information. If you need to make changes, please contact us at kate@katedarlinghealth.com.

b. Opt-Out: You may opt out of receiving marketing emails by following the unsubscribe instructions included in those emails.

c. Cookies: You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your experience on the Site.

Children’s Privacy:
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are under 13, please do not use the Site or provide any information. If we discover that a child under 13 has provided personal information, we will promptly delete it.

Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page. Your continued use of the Site after changes are made indicates your acceptance of the revised policy.

Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at kate@katedarlinghealth.com.